Privacy Policy

Effective Date: 01 October 2025

Introduction

Welcome to www.pss-gear.com, owned and operated by PS Sports & Gear Ind. LLC, located at 466388 State Road 200, Suite 1-202, Yulee, FL 32097 (“Company,” “we,” or “us”). We value your trust and are committed to protecting your personal information. This policy explains what we collect, how it’s used, and the rights you have in relation to your data.

By using our Website, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Website.

Information We Collect

We collect several types of information, including:

  • Personal identifiers: name, billing/shipping address, email address, phone number, account login credentials, payment details.
  • Transaction records: order details, communications about purchases, and return/repair requests.
  • Technical information: IP address, browser, operating system, and device identifiers.
  • Usage data: site navigation, search history, and preferences.
  • Marketing & survey responses: contest entries, email sign-ups, or promotions you choose to participate in.

We collect information directly from you (for example, at checkout or when you sign up) and automatically via cookies and similar technologies.

Children Under 13

Our Website is not designed for children under 13. We do not knowingly collect personal data from anyone under this age. If we become aware we’ve collected information from a child, it will be deleted promptly. Parents who believe their child has provided data should contact us at sales@pss-gear.com

How We Use Information

Your information may be used to:

  • Process and deliver orders, returns, and warranty claims.
  • Communicate with you about purchases, support, promotions, or policy updates.
  • Improve our Website, products, and customer experience.
  • Customize your browsing experience.
  • Detect and prevent fraud, unauthorized use, or other harmful activity.
  • Comply with legal and regulatory requirements

Disclosure of Information

We do not sell your data. We may share information only when necessary:

  • With service providers (such as shipping carriers, payment processors, IT support) under confidentiality agreements.
  • In the event of a business transfer (merger, acquisition, reorganization).
  • To comply with legal obligations (court orders, government requests).
  • With your consent or as otherwise disclosed at the time of collection.

We may also share aggregated or anonymized data that cannot identify you.

Cookies & Tracking

  • Our Website uses cookies, pixels, and related tools to:

    • Keep track of shopping carts and preferences.
    • Measure traffic and site usage patterns.
    • Deliver targeted advertising through platforms such as Google and Meta.

    You may block or delete cookies via browser settings, but some features may not function properly without them.

Your Rights & Choices

You can:

  • Access, correct, or request deletion of your personal data.
  • Opt out of promotional communications by clicking “unsubscribe” or emailing sales@pss-gear.com.
  • Adjust your cookie preferences through your browser or ad settings.

Please note: deleting some data may require deactivating your account.

Data Security

We implement safeguards including SSL encryption, secure servers, and limited employee access to personal data. While no online transmission is completely risk-free, we take every reasonable measure to protect your information.

Retention of Data

We keep personal information only as long as needed for business, legal, or regulatory purposes. Order records and communications may be stored longer to comply with tax, warranty, or dispute-resolution requirements.

Changes to this Policy

We may revise this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. If changes are significant, we may also notify you by email or account notice.

Contact Information

If you have questions or concerns about this Privacy Policy or our handling of your data, please contact us:

sales@pss-gear.com
PS Sports & Gear Ind. LLC
466388 State Road 200, Suite 1-202
Yulee, FL 32097
United States